Terms and Conditions
Family and Newborn Sessions etc.
Session fees are to be paid in two payments.
£25 deposit at time of booking - this is non-refundable.
The remaining balance to be paid 72 hours before the photography session.
Headshots are to be paid in full at the time of booking and are non-refundable.
Wedding Photograhy have a separate T&C's contract (email for details).
If you are unable to attend you must give notice 24 hour cancellation noice, so you don't loose fee’s already paid.
Your session can be rescheduled but only if given 24 hours notice prior to your session.
Promotional offers are only valid during the time stated on the promotion.
Only one promotional offer may be used at any given time and can only be used until expiry date stated.
Clients must raise any issues with their images at the time of their gallery viewing. Due to the nature of the business, photography sessions are non-refundable however if you are unhappy with any images before purchases are made you must inform the company to discuss a solution.
Payment for print orders, frames, Canvas or other products is requested at the time of placing the order, not collection or on delivery. Once an order has been placed it cannot be undone and it is non-refundable, if the order has been placed with a supplier, or collected by the client, the item cannot be changed.
Emily J Sowerby Photography endeavours to ensure the client is happy, should any further complaint be made Emily J Sowerby Photography will decide at their discretion if any action is to be taken with regards to rectifying any issues raised and will be limited to in house adjustments only.
Sizes quoted are approximate. I will provide a fair colour balance but cannot guarantee exact colour matching. Owing to anomalous reflectance caused by a combination of certain dyes and materials, especially man-made fibres it is sometimes impossible to record in digital media the exact colour of materials as seen by the human eye. Due to differing light temperatures between indoor light (yellowish/orange) and outdoor natural light (blueish), images may show differing hues. We will attempt to minimise this imbalance between the two environments, when possible, but cannot guarantee a complete tonal balance.
Please allow up to 4 weeks for collection of purchased products or delivery via courier. Emily J Sowerby will not be held responsible for any delay to your order caused by Force Majeure, Technical error, Supplier Delay or human error. I will endeavour to keep you notified should a delay occur.
All goods are quality control checked before they leave the premises. In the event the product misses check, are damaged or shows any fault, I ask that you notify me within one week of collection. I will endeavour to replace faults deemed to be the photographers responsibility as quickly as possible. I will offer to help replace or repair products where possible, but this will be subject to relevant payment charges.
Digital image files are retained for 7 years if purchased by Client. High Resolution USBs of all images are available for purchase if not included in your package. I can guarantee these USBs for 6 months and recommend that they are backed up immediately upon receipt, such backups and copying is fully included in the creative license that accompanies the USB.
The 1988 Copyright Act assigns the copyright to Emily J Sowerby. It is contrary to the Act and strictly illegal to copy or to allow being copied, any photographs or digital images/files (this includes downloading from our web site or social networking sites). All digital image files remain the intellectual property of the photographer.
Model sessions: All choices of backdrop, props, outfits and themes including lighting style, effect and post production editing styles are the choice of Emily J Sowerby not the client. If a client has a strong objection to any choices made by the photographer they should be raised immediately at the time of the session. Complaints regarding any creative choices made by Emily J Sowerby will not be considered valid as the client must agree before attending the shoot that they accept our creative choices during these sessions and do not have to purchase any images that are not their preference. Models will have to sign a model release on the day of the photography session and agree to the terms.
Model shoots will require a deposit of £20 which is refundable. The client will have the money refunded if they don’t wish to make a purchase after the photography session. The deposit is for reserving a date in the diary, so slots are secured and client is committed to the agreed booking. If you wish to cancel the booking, you must strictly 48 before the booking date/time or you will loose your deposit.
When a model release form is signed, Emily J Sowerby reserves the right to use the proofs, prints, video, images and digital image files for display in publicity and marketing material, this includes websites online Facebook, Twitter, Pinterest and Instagram. Images will be used for promotion, competition entry and any other purpose without liability or compensation to the client or photographic subject.
I will endeavour to take all the photographs we have agreed. However, it may not be possible due to circumstances beyond my control, for example if timings have altered or the weather changes and shots outdoors cannot be taken or the subjects become reluctant to have their pictures taken or due to technical failure of our equipment. I will offer to reschedule your session where possible. At all times we will do our very best to follow your wishes, however photographic coverage will be as the photographer’s professional expertise determines and no one photograph will be deemed more important than another. Special requests are not binding instruction although naturally every effort will be made to comply with all your requirements. I may not submit to you all the photographs we take at the session, the final selection of images submitted will be entirely there photographers discretion.
It is your responsibility to inform me if there are any subjects who you, or another person, do not wish to have pictures taken, in particular pictures of children or if there are any children attending that require their identity / image to be withheld due to any court instruction/order or legal matter. If this then becomes evident after the session, please let us know immediately.
It is the responsibility of Emily J Sowerby (including but not limited to photographers, processing laboratories, suppliers, web hosts, postal and delivery agents) to compensate the customer in the case of any negligence of breach of this contract is limited to the cost to the customer of the booked service at the time of booking, and only to the maximum balance already cleared and paid over to Emily J Sowerby Photography.
In exceptional circumstances such as ill health or incapacity and without notice it may be necessary for the session to be cancelled/postponed. You will be kept informed as much is humanly possible. I may be able to reschedule and so you won’t lose your deposit.
Retouching, digital manipulation and artistic finishing is applied to all sessions, unless specifically told otherwise. Retouching/editing is built into my pricing structure. We reserve the right to charge additional fees for any retouching that is deemed extensive.
Force Majeure or Act of God: The due performance of this contract is subject to alteration or cancellation by Emily J Sowerby owing to any cause beyond our control. All efforts will be made to comply with alternate arrangements made.
Additional Terms
Please contact us prior to your session if special consideration or arrangements are required for someone with a disability or has a special need such as access.
I do not accept disrespect behaviour. Offensive language, aggressive and threatening behaviour will not be tolerated. This will also mean immediate cancellation of all session fees paid without refund.
Images from your sessions are kept for 3 years. After this time Emily J Sowerby retain the right to delete images in their entirety without notification.
It is agreed that these Booking Terms set out herein are the Terms and Conditions upon which your booking is accepted and represents the total agreement made between the parties and that no variation or modification of this contract shall be effective unless agreed by both parties in writing.
